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Diesel Heater Fix

Chinese diesel heater error codes: one table for every controller

Updated

There is no single error code list for Chinese diesel heaters. The table below groups every code we could find in a manufacturer or seller manual by controller family. Find your controller first, then read only its section: E-08 is flame-out on the common 5-button LCD, a glow plug fault on the Hcalory HC-A01, and E8 is the blower motor on the Heatport rotary-switch LCD.

Every code we could source, by controller

Every row below is stated in the manufacturer or seller manual linked in its row.

5-button LCD

CodeManual or brandMeaningStated limit
E-01OnTrack Outdoor 5 kWPower supply undervoltage
Manual's remedy: Increase supply voltage (charge the battery). Detail page: measure at the battery terminals before and during start-up; check cable size/length for voltage drop; cable must be sized for up to 12 A start-up draw; test battery and charging system. Manual notes a healthy 12 V deep-cycle battery reads 12.4-12.7 V.
Not stated
E-01D2/D4 parking heater (generic manual)Undervoltage
Manual's remedy: Raise the supply voltage.
Not stated
E-01Hcalory M98Supply voltage fault, 12 V model
Manual's remedy: Check the power supply voltage / external power supply.
12 V model: voltage higher than 18 V or lower than 10 V
E-02OnTrack Outdoor 5 kWPower supply overvoltage
Manual's remedy: Reduce supply voltage (discharge the battery). Detail page: check voltage at battery before/during start-up; use a charge controller so external sources do not overcharge; discharge or replace battery.
Not stated
E-02D2/D4 parking heater (generic manual)Overvoltage
Manual's remedy: Reduce the supply voltage.
Not stated
E-02Hcalory M98Supply voltage fault, 24 V model
Manual's remedy: Check the power supply voltage / external power supply.
24 V model: voltage higher than 32 V or lower than 20 V
E-03OnTrack Outdoor 5 kWIgnition plug (glow plug) failure
Manual's remedy: Check whether the glow plug is open or short-circuited and whether connectors are loose/oxidised; run from a charged battery rather than a battery charger; check air inlet, outlet and exhaust for debris; leave at least 10 cm gap at the air inlet.
Glow plug should read 0.6-0.8 ohm; voltage across the plug should rise slowly to 8-9 V during start-up; battery should not drop below 12 V during start-up
E-03D2/D4 parking heater (generic manual)Glow plug fault
Manual's remedy: Check whether the glow plug is open-circuit or short-circuit.
Not stated
E-03Hcalory M98Glow plug short circuit / open circuit
Manual's remedy: Glow plug short-circuited or connection wire reversed; insulation damage at the tail of the plug; glow plug leakage; poor contact at the connector; plug burned out - replace.
Not stated
E-04OnTrack Outdoor 5 kWFuel pump failure
Manual's remedy: Check the fuel pump and its connections for leaks, damage or oxidation.
Not stated
E-04D2/D4 parking heater (generic manual)Fuel pump fault
Manual's remedy: Check whether the fuel pump is disconnected or short-circuit.
Not stated
E-04Hcalory M98Oil (fuel) pump short circuit / open circuit
Manual's remedy: Pump not connected properly or its line short-circuited/disconnected; pin socket on control board not firmly inserted; pump circuit disconnected or pump faulty.
Not stated
E-05OnTrack Outdoor 5 kWOver-heat
Manual's remedy: Table: check whether the temperature sensor cables are loose or faulty. Detail page (codes 5 and 6 together): check fan spins freely, nothing clogging combustion air supply or exhaust; if the unit turns itself on (fan only) check/replace the temperature sensor.
Fan-to-mainboard distance no more than 5 mm (detail page, codes 5 and 6 treated together)
E-05D2/D4 parking heater (generic manual)Heater overheated
Manual's remedy: Check the temperature sensor on the shell, or whether fan speed is abnormal.
Not stated
E-05Hcalory M98Shell temperature too high
Manual's remedy: Air circulation obstructed (inlet, outlet or duct blocked); installation space too narrow; a pump with a larger fuel delivery connected incorrectly; fuel leaking from the pump one-way valve; sensor damaged.
Shell temperature exceeding 260 C
E-06OnTrack Outdoor 5 kWFan or motor fault (the guide prints "Over-heat" beside a fan symbol; its remedy is about the fan and Hall sensor)
Manual's remedy: Check fan magnet polarity, position of the 'Holzer' (Hall) sensor, or a loose terminal. Detail page adds: mainboard may have shifted so its sensor no longer lines up with the fan magnets; remove and reseat the mainboard; run only with the cover on.
Fan-to-mainboard distance no more than 5 mm (detail page)
E-06D2/D4 parking heater (generic manual)Motor fault
Manual's remedy: Check the polarity of the magnet or the position of the Hall sensor.
Not stated
E-06Hcalory M98Fan short circuit / open circuit / fan magnet too far from the Hall sensor on the main board
Manual's remedy: Fan blade stuck; adjust the gap between the fan wheel and the main board; motor failure or replace main board; motor socket not plugged in properly.
Not stated
E-07OnTrack Outdoor 5 kWBroken line fault
Manual's remedy: Check the LCD connector harness; verify whether the blue wire is loose or short-circuited.
Not stated
E-07D2/D4 parking heater (generic manual)Disconnection fault
Manual's remedy: Check the connecting plug to the ECU and whether the blue communication line connection is abnormal.
Not stated
E-07Hcalory M98Controller has detected a wiring harness connection failure
Manual's remedy: Check wiring and connectors.
Not stated
E-08OnTrack Outdoor 5 kWFlame failure
Manual's remedy: Check whether the fuel circuit is blocked (poor fuel supply); check tank is clean and has fuel; check fuel filter; try a higher setting (higher pump speed); if all checked and there is smoke, replace the glow plug.
Not stated
E-08D2/D4 parking heater (generic manual)Flame-out ('fray-out of flame')
Manual's remedy: Check whether the fuel line has air in it or is obstructed.
Not stated
E-08Hcalory M98Extinguished (flame-out)
Manual's remedy: Tank short of fuel, pump abnormal or fuel quality problem; fuel circuit leaking or with bubbles so supply is not continuous; intake and exhaust pipes blocked.
Not stated
E-09OnTrack Outdoor 5 kWSensor failure
Manual's remedy: Check whether the sensor plug is loose, broken or short-circuited.
Not stated
E-09D2/D4 parking heater (generic manual)Sensor fault
Manual's remedy: Check whether the temperature sensor is open-circuit or short-circuit.
Not stated
E-09Hcalory M98Case sensor short circuit / open circuit
Manual's remedy: Replace the temperature sensor, or the connector is in poor contact.
Not stated
E-10OnTrack Outdoor 5 kWIgnition failure
Manual's remedy: Check whether the fuel circuit is blocked and fuel quality; check fan moves freely; glow plug cables; clean or replace the filter (screen) at the glow plug; check combustion intake and exhaust are clear; check power connections for oxidation.
Not stated
E-10D2/D4 parking heater (generic manual)Ignition failure
Manual's remedy: Check for air or obstruction in the fuel line; fuel line blocked or not flowing; poor diesel quality blocking the 'volatile network' (burner screen).
Not stated
E-10Hcalory M98Ignition failure - failed to start after trying twice ('both sides'), failed to form a flame
Manual's remedy: Check whether the tank is short of fuel; pump stuck or abnormal; fuel circuit correct and free of bubbles; poor power supply or fuel problem.
Two start attempts

Vevor M-button panel

CodeManual or brandMeaningStated limit
E-01Vevor XMZ-D1 / XMZ-D2Abnormal voltage
Manual's remedy: Check the heater's supply voltage type matches the vehicle voltage; check supply is not above 18 V or below 9 V; check the main harness connector is not loose.
Supply must not be higher than 18 V or lower than 9 V
E-03Vevor XMZ-D1 / XMZ-D2Ignition plug abnormality
Manual's remedy: Check the ignition plug is properly connected; plug faulty - replace; main board faulty - replace.
Not stated
E-04Vevor XMZ-D1 / XMZ-D2Oil (fuel) pump abnormality
Manual's remedy: Check the pump plug for loose/false connection; check main wiring harness for disconnection; pump faulty - replace.
Not stated
E-05Vevor XMZ-D1 / XMZ-D2High temperature protection
Manual's remedy: Incorrect or faulty furnace temperature sensor type - replace the sensor; main board faulty - replace.
Not stated
E-06Vevor XMZ-D1 / XMZ-D2Fan abnormality
Manual's remedy: Check whether the fan impeller is jammed; fan plug loose; fan faulty - replace; fan-wheel induction magnet missing or wrong polarity; main-board wind speed sensor; main board faulty - replace.
Not stated
E-08Vevor XMZ-D1 / XMZ-D2Flame out due to lack of oil (fuel)
Manual's remedy: Check the fuel tank for lack of fuel.
Not stated
E-09Vevor XMZ-D1 / XMZ-D2Overheat protection sensor
Manual's remedy: Check whether the outlet air temperature sensor connector is loose; outlet sensor faulty - replace the main board; main board faulty - replace.
Not stated
E-10Vevor XMZ-D1 / XMZ-D2Secondary startup failed
Manual's remedy: Check whether the fuel pump works; check whether the fuel circuit fittings are waxed up or blocked.
Not stated

Rotary knob, LEDs

CodeManual or brandMeaningStated limit
1 flashBelief rotary controllerSecond start failureNot stated
2 flashesVevor CY, LED bar with rotary dialSupply voltage out of range
Manual's remedy: Check whether the battery or generator is normal and whether the fuse is aged.
Normal range: 24 V controller 18-32 V; 12 V controller 9-16 V
2 flashesBelief rotary controllerHeater has flamed out and tried to restart; core temperature too low
Manual's remedy: Check fuel and fuel supply.
Not stated
3 flashesVevor CY, LED bar with rotary dialIgnition plug fault
Manual's remedy: Check whether the ignition plug connector is loose or the wire is shorted to the housing; inspect the plug for damage.
Not stated
3 flashesBelief rotary controllerVoltage too high or too low (normally flat batteries or a poor connection to the battery)Not stated
4 flashesVevor CY, LED bar with rotary dialOil (fuel) pump failure
Manual's remedy: Check pump wire and connector for damage, looseness, oxidation, short and open circuit.
Not stated
4 flashesBelief rotary controllerFurnace is too hot to start
Manual's remedy: Wait 10 minutes and try again.
Wait 10 minutes
5 flashesVevor CY, LED bar with rotary dialHigh temperature alarm
Manual's remedy: Check the heating duct is clear; check the fan; check the temperature sensor.
Air inlet above 50 C; enclosure above 230 C
5 flashesBelief rotary controllerFlame or hot air sensor failure
Manual's remedy: Get service.
Not stated
6 flashesVevor CY, LED bar with rotary dialFan fault
Manual's remedy: Check whether the impeller is stuck; connector loose; magnet-to-Hall-sensor clearance too large; line short/open; motor leakage.
Not stated
6 flashesBelief rotary controllerAir sensor failure
Manual's remedy: Get service.
Not stated
7 flashesBelief rotary controllerFuel pump not connected or fuel pump wires short-circuited
Manual's remedy: Check fuel pump wiring.
Not stated
8 flashesVevor CY, LED bar with rotary dialUnsuccessful startup
Manual's remedy: 1) Casing too hot and not cooled after 3 minutes of start-up. 2) Lots of white smoke in exhaust: check the filter screen next to the ignition plug (clean/replace), whether the pump sprays fuel forcefully, whether the ignition plug is aged. 3) Little or no white smoke: check for fuel shortage, frozen or blocked fuel circuit, pump stuck/damaged, combustion intake and exhaust clear, ignition plug damaged, inner fan-wheel clearance too large. 4) Ignites normally but still reports ignition failure: check the casing temperature sensor is in full contact with the casing, its pressure spring, and the sensor itself.
Casing not cooled after 3 minutes of start-up (cause 1)
8 flashesBelief rotary controllerBlower fan broken or jammedNot stated
9 flashesVevor CY, LED bar with rotary dialSensor failure
Manual's remedy: Check whether the temperature sensor wire/connector is damaged or loose and whether the sensor is damaged.
Not stated
9 flashesBelief rotary controllerGlow plug broken or short-circuitedNot stated
10 flashesBelief rotary controllerHeater has overheated during operation or the start process
Manual's remedy: Check ducting, vents and heater air flow; let cool and restart.
Not stated
11 flashesBelief rotary controllerShell sensor failure
Manual's remedy: Get service.
Not stated
LED blinking once per second, evenly, no pausesDieselheat fault-finding guideRotary controller equivalent of E10: failed to start and locked out
Manual's remedy: Reset by removing the fuse, then follow the no-start checks (power, fuel, air and exhaust).
Not stated
LED flashes 1-8 times with a pause between groupsDieselheat fault-finding guideRotary controller error code (the guide says 1 to 8 flashes and refers to a code list 'at the back of this guide' that is not in the 6-page PDF)
Manual's remedy: Try to clear by removing the fuse near the battery, refitting it and restarting.
Not stated
slow continuous flashBelief rotary controllerHeater could not ignite after 2 start attempts (about 6 minutes) - locked out
Manual's remedy: Remove the fuse to reset, refit and turn on again; after running out of fuel repeat up to 6 times to re-prime.
2 start attempts over about 6 minutes

LCD, E-2 … E-10

CodeManual or brandMeaningStated limit
E-2Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsPower supply voltage out of range
Manual's remedy: Check the battery or generator is working properly; check whether the fuse is aged.
Normal range: 24 V controller 18-32 V; 12 V controller 9-16 V
E-2Gasmate DH203Over-voltage or under-voltage
Manual's remedy: Check battery charge level and condition; fuse condition and connection; cable condition and excessive voltage drop.
Supply voltage detected outside 9-16 V
E-2Liwolf all-in-onePower supply voltage range
Manual's remedy: Check voltage range; inspect battery or generator; check whether the fuse is broken.
24 V: 18-32 V; 12 V: 9-16 V
E-3Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsIgnition plug malfunction
Manual's remedy: Check whether the ignition plug connector is loose or the wire is shorted to the casing; check whether the plug is damaged.
Not stated
E-3Gasmate DH203Glow plug failure
Manual's remedy: Contact service support for inspection or replacement of the glow plug.
Not stated
E-3Liwolf all-in-oneIgnition plug failure
Manual's remedy: Check for loose ignition plug connectors or wire shorted to the housing; check whether the plug is damaged.
Not stated
E-4Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsOil (fuel) pump malfunction
Manual's remedy: Check pump connection wires and connectors for damage, looseness, oxidation, short or open circuit.
Not stated
E-4Gasmate DH203Fuel pump failure
Manual's remedy: Contact service support for inspection or replacement of the fuel pump.
Not stated
E-4Liwolf all-in-oneFuel pump failure
Manual's remedy: Inspect pump harness and connectors for damage, looseness, oxidation, short or open circuits.
Not stated
E-5Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsHigh temperature alarm
Manual's remedy: Check the heating air duct is unobstructed; check the fan runs normally; check the temperature sensor.
Inlet air above 50 C; casing above 230 C
E-5Gasmate DH203Overheating
Manual's remedy: Let the heater cool; check intake and hot-air ducts for blockage, crushing or restriction; otherwise service the fan or temperature sensor.
Inlet air above 50 C or internal heat exchanger above 230 C
E-5Liwolf all-in-oneHigh-temperature alarm
Manual's remedy: Check the heating airflow path is clear; fan operating correctly; temperature sensor functioning.
Inlet above 50 C; housing above 230 C
E-6Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsFan failure
Manual's remedy: Check whether the impeller is stuck; connector loose; gap between the fan magnet and the Hall sensor on the controller too large; circuit short/open; motor leakage.
Not stated
E-6Gasmate DH203Fan failure
Manual's remedy: With heater off and power disconnected, check the impeller rotates freely and remove anything blocking it; otherwise service.
Not stated
E-6Liwolf all-in-oneFan failure
Manual's remedy: Check whether the impeller is jammed; loose connection plugs; proper gap between fan-wheel magnet and controller Hall sensor; harness short/open circuit; motor leakage.
Not stated
E-7Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsCommunication failure
Manual's remedy: Check the wiring harnesses.
Not stated
E-8Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsFlame-out (printed 'Turn off the engine')
Manual's remedy: Check for fuel shortage, fuel gelled by cold, blocked fuel circuit, stuck pump; check combustion air intake and exhaust are unobstructed; check the casing temperature sensor is in full contact with the casing and its spring is strong.
Not stated
E-8Gasmate DH203Fail to start (first of two causes listed under E-8)
Manual's remedy: Check power source capacity (will not start from a regular car cigarette socket or an outlet under 15 A); fuel level; fuel condition (drain old fuel); winter/alpine diesel at low temperature; combustion intake and exhaust openings; otherwise service.
Power source must supply at least 15 A
E-8Gasmate DH203Flameout (second cause listed under E-8)
Manual's remedy: If recently used the heat exchanger may be too hot - let it cool fully and retry; lots of white smoke on start: service glow plug, screen and fuel pump; little or no white smoke: check intake/exhaust openings, fuel level, fuel condition, winter diesel; temperature sensor service.
Not stated
E-08Liwolf all-in-oneStall (flame-out); printed as E-08 in a table that otherwise uses E-2 to E-9
Manual's remedy: Check for low fuel, fuel gelled by cold, fuel pipe blockage or pump jamming; intake and exhaust airflow paths clear; housing temperature sensor in good contact with the housing.
Not stated
E-8Liwolf all-in-oneStart failure; printed as E-8 (the same table also has the E-08 stall row)
Manual's remedy: 1) Housing too hot and cooling fails: wait until cooled and power on again. 2) Excess white smoke: check filter next to the ignition plug, pump injection, ignition plug. 3) Little or no white smoke: fuel shortage, frozen/blocked fuel pipe, pump stuck, intake/exhaust blockage, ignition plug, internal fan-wheel gap. 4) Ignition normal but fault persists: housing temperature sensor contact.
Not stated
E-9Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsSensor fault
Manual's remedy: Check whether the temperature sensor wire/connector is damaged or loose and whether the sensor is damaged.
Not stated
E-9Gasmate DH203Temperature sensor failure
Manual's remedy: Contact service support for inspection or replacement of the temperature sensor.
Not stated
E-9Liwolf all-in-oneSensor failure
Manual's remedy: Check whether the temperature sensor harness and connectors are damaged or loose.
Not stated
E-10Vevor CY-5001/5002/5004, 5-key and 3-key LCD panelsUnsuccessful startup
Manual's remedy: 1) Casing too hot and not cooled after 3 minutes of start-up. 2) Lots of white smoke in exhaust: check the filter screen next to the ignition plug (clean/replace), whether the pump sprays fuel forcefully, whether the ignition plug is aged. 3) Little or no white smoke: check for fuel shortage, frozen or blocked fuel circuit, pump stuck/damaged, combustion intake and exhaust clear, ignition plug damaged, inner fan-wheel clearance too large. 4) Ignites normally but still reports ignition failure: check the casing temperature sensor is in full contact with the casing, its pressure spring, and the sensor itself.
Casing not cooled after 3 minutes of start-up (cause 1)

Rotary-switch LCD, E0 … E15

CodeManual or brandMeaningStated limit
C2/C7T4 two-knob LCD switchControl switch
Manual's remedy: Verify the control switch is properly connected to its wiring; replace the control switch if necessary.
Not stated
C4T4 two-knob LCD switchControl switch
Manual's remedy: Replace the control switch.
Not stated
E0Heatport H2 / H4 (EnControl)Control unit: fault of the ECU, or incorrect ECU / wired controller
Manual's remedy: Replace ECU / wired controller.
Not stated
E0T4 two-knob LCD switchControl unit error
Manual's remedy: Replace the control circuit board.
Not stated
E1Heatport H2 / H4 (EnControl)Failed ignition
Manual's remedy: No fuel entering the heater (tank empty or level below the suction pipe): fill and use fuel pumping mode or repeat start-up until bubbles are gone; wrong placement of fuel lines/filter/pump (airlock on intake side); wrong fuel line diameter; blocked or compressed air intake/exhaust; water in intake/exhaust pipe; blocked fuel line or filter; bad fuel; carbon in burner (replace burner); carbon in heat exchanger/exhaust/silencer (pressure clean with water); dirty atomising net or glow plug (replace); faulty gaskets; fuel pump; ECU.
Not stated
E1T4 two-knob LCD switchFailed to start (tried twice) / failed to form a flame
Manual's remedy: Check for fuel exhaustion; remove bubbles in the fuel line and check supply; replace the pump if it fails to pump; clear blockages in air inlet or exhaust outlet; if white/black smoke, unplug the fuel inlet pipe, let the heater dry-run and restart.
Two start attempts
E2Heatport H2 / H4 (EnControl)Flame extinction
Manual's remedy: Same checks as E1.
Not stated
E2T4 two-knob LCD switchFlame off (repeated 3 times)
Manual's remedy: Remove bubbles from the fuel line; replace the pump if output is insufficient; check and clean air intake and exhaust of carbon deposits.
Flame-out repeated 3 times
E3Heatport H2 / H4 (EnControl)Undervoltage or overvoltage
Manual's remedy: Verify battery voltage at the harness terminals (or at the ECU connector if the harness was extended); if below 12.6 V (flooded) / 12.8 V (AGM) charge the batteries first; overvoltage causes: charger in boost mode, alternator overcharging, solar controller overcharging; check ECU connector for dirt/corrosion; inspect harness; ECU.
Minimum 10.5 V (22.5 V for 24 V unit); maximum 15 V for 12 V version and 30 V for 24 V version
E3T4 two-knob LCD switchUndervoltage or overvoltage
Manual's remedy: Verify voltage matches the heater's requirements; check power cord installation and that no non-compliant cords are used; confirm the power converter gives adequate current and stable output.
Not stated
E4Heatport H2 / H4 (EnControl)Premature ignition identification
Manual's remedy: Residual fuel in the heater (shutdown not completed, e.g. voltage drop): leave the heater in a warm, well-vented place to evaporate the fuel.
Not stated
E4T4 two-knob LCD switchPremature ignition
Manual's remedy: Restart the heater after verifying that the last improper shutdown left residual fuel causing premature ignition.
Not stated
E5Heatport H2 / H4 (EnControl)Thermal efficiency failure
Manual's remedy: Bad fuel - replace; fuel filter blocked - clean/replace; fuel inlet blocked - clean inlet and tank; carbon in burner - replace burner; temperature sensor fault - replace the Pt1000 sensor; fuel pump fault - replace.
Not stated
E6Heatport H2 / H4 (EnControl)Temperature sensor (on the controller) damaged
Manual's remedy: Replace the controller.
Not stated
E6T4 two-knob LCD switchOpen/short circuit of temperature sensor
Manual's remedy: Verify sufficient installation space to avoid overheating; replace the temperature sensor or the circuit board if damaged.
Not stated
E7Heatport H2 / H4 (EnControl)Fuel pump
Manual's remedy: Check fuel pump / ECU connectors for dirt or corrosion; wiring harness; fuel pump; ECU.
Not stated
E7T4 two-knob LCD switchOpen/short circuit of fuel pump
Manual's remedy: Verify contact between harness and pump socket; replace the pump if necessary; replace the control board (rare).
Not stated
E8Heatport H2 / H4 (EnControl)Blower motor
Manual's remedy: Check heating air intake for obstructions and that the blower turns freely; impeller damage (obstruction, over-torqued ducting clamp, debris under the heater) - replace blower; short circuit - check resistance and wiring; loose ECU casing / mispositioned magnetic sensor - fix ECU position; ECU.
Speed failure: motor speed off specification by more than 10% for longer than 30 seconds
E8T4 two-knob LCD switchMotor
Manual's remedy: Fix/reinstall the fan blade if stuck; replace the motor if defective; check the Hall sensor or circuit board; ensure motor wires are connected to the board socket.
Not stated
E9Heatport H2 / H4 (EnControl)Glow plug (short circuit of wiring / faulty plug)
Manual's remedy: Replace the glow plug; ECU.
Not stated
E9T4 two-knob LCD switchGlow plug failure
Manual's remedy: Replace the glow plug; check for unstable voltage (power connections, fuse, battery voltage); replace the circuit board (rare); check glow plug wire connection to the board.
Not stated
E10Heatport H2 / H4 (EnControl)Overheat: excess temperature measured at the overheat sensor
Manual's remedy: Check fan not blocked/damaged; check ducting free from obstruction; remove the PT1000 sensor, check connections/wiring and reinstall; replace sensor if wiring damaged; ECU.
Not stated
E10T4 two-knob LCD switchOverheat
Manual's remedy: Verify the air duct is not blocked; address temperature sensor failure or loose contact with the aluminium heat exchanger ('radiator').
Not stated
E11Heatport H2 / H4 (EnControl)PT1000 temperature sensor connection malfunction / damaged / shorted
Manual's remedy: Check PT1000 connection to ECU; replace the sensor; ECU.
Not stated
E11T4 two-knob LCD switchOpen/short circuit of temperature sensor
Manual's remedy: Replace the temperature sensor if damaged; ensure wires are properly connected to the sensor and circuit board ports.
Not stated
E12Heatport H2 / H4 (EnControl)Glow plug disconnected
Manual's remedy: Connect the glow plug to the ECU; glow plug; ECU.
Not stated
E12T4 two-knob LCD switchOpen circuit of glow plug
Manual's remedy: Check power connections, fuse and battery voltage; replace the circuit board if necessary.
Not stated
E14Heatport H2 / H4 (EnControl)PT1000 temperature sensor not positioned correctly
Manual's remedy: Install the PT1000 temperature sensor correctly.
Not stated
E14T4 two-knob LCD switchIncorrect location of temperature sensor
Manual's remedy: Install the temperature sensor properly.
Not stated
E15T4 two-knob LCD switchOpen circuit of 'Setvalue Generator'
Manual's remedy: Replace the control circuit board.
Not stated

Knob LCD (Hcalory HC-A01)

CodeManual or brandMeaningStated limit
E-01Hcalory HC-A01Start-up failure
Manual's remedy: Check whether the fuel pump is working; check whether the fuel circuit fittings are waxed up or blocked.
Not stated
E-02Hcalory HC-A01Lack of oil (fuel) and stalling
Manual's remedy: Check the fuel tank for lack of fuel.
Not stated
E-03Hcalory HC-A01Abnormal voltage
Manual's remedy: Check the heater's supply voltage type matches the vehicle; check the voltage limits; check the main harness connector is not loose.
24 V version: not higher than 32 V or lower than 18 V; 12 V version: not higher than 18 V or lower than 9 V
E-04Hcalory HC-A01Air outlet temperature sensor failure
Manual's remedy: Check whether the outlet air temperature sensor connector is loose; outlet sensor failed - replace the main board; main board failure - replace.
Not stated
E-05Hcalory HC-A01Inlet air temperature sensor failure
Manual's remedy: Inlet air sensor failure - replace the main board.
Not stated
E-06Hcalory HC-A01Oil (fuel) pump abnormality
Manual's remedy: Check the pump plug for loose connection; check the main wiring harness for disconnection; pump failure - replace.
Not stated
E-07Hcalory HC-A01Fan abnormality
Manual's remedy: Check whether the fan impeller is jammed; fan plug loose; fan failure - replace; fan-wheel induction magnet missing or wrong polarity; main-board wind speed sensor; main board failure - replace.
Not stated
E-08Hcalory HC-A01Ignition plug abnormality
Manual's remedy: Check the ignition plug connection; faulty plug - replace; main board failure - replace.
Not stated
E-09Hcalory HC-A01High temperature protection
Manual's remedy: Incorrect or faulty furnace temperature sensor type - replace the sensor; main board failure - replace.
Not stated
E-10Hcalory HC-A01Furnace temperature sensor abnormal
Manual's remedy: Check the furnace temperature sensor connector for a loose connection; incorrect or faulty sensor type - replace; main board failure - replace.
Not stated

B2010 (spanner button)

CodeManual or brandMeaningStated limit
E-01B2010 controllerUnder voltage12 V system: lower than 10 V; 24 V system: lower than 18 V
E-02B2010 controllerOver voltage12 V system: higher than 17 V; 24 V system: higher than 32 V
E-03 F1B2010 controllerGlow plug ('spark plug') short circuitNot stated
E-03 F2B2010 controllerGlow plug ('spark plug') open circuitNot stated
E-03 F3B2010 controllerGlow plug ('spark plug') abnormalityNot stated
E-04 F1B2010 controllerFuel ('oil') pump short circuitNot stated
E-04 F2B2010 controllerFuel ('oil') pump open circuitNot stated
E-05B2010 controllerOverheating
Manual's remedy: Check whether the air inlet and outlet are blocked.
Shell temperature exceeds 260 C
E-06 F1B2010 controllerFan motor short circuitNot stated
E-06 F2B2010 controllerFan motor open circuitNot stated
E-06 F3B2010 controllerFan speed not recognised by Hall sensorNot stated
E-07B2010 controllerDisconnection
Manual's remedy: Check whether the communication cable or plug between the power button (control panel) and the controller is open or poorly ('virtually') connected.
Not stated
E-08B2010 controllerFlame failure
Manual's remedy: Check for air or wax blockage in the fuel circuit causing poor fuel supply.
Not stated
E-09 F1B2010 controllerCase temperature sensor short circuitNot stated
E-09 F2B2010 controllerCase temperature sensor open circuitNot stated
E-10B2010 controllerIgnition failure (after two failed ignition attempts)
Manual's remedy: Check for blocked fuel circuit, poor fuel intake, stuck fuel pump, or blocked 'volatile net' (burner screen) due to fuel problems.
Two failed ignitions
E-11B2010 controllerAmbient temperature sensor open or short-circuitedNot stated
E-12B2010 controllerController overheating
Manual's remedy: Check whether the air inlet and outlet are blocked, or whether the ECU is damaged.
Controller temperature exceeds 100 C

Vevor CY knob LCD

CodeManual or brandMeaningStated limit
1Vevor CY, single-knob LCDPower supply voltage out of range
Manual's remedy: Check the battery or generator; check whether the fuse is aged.
Normal range: 24 V controller 18-32 V; 12 V controller 9-16 V
2Vevor CY, knob LCD with pump and plateau keysPower supply voltage out of range
Manual's remedy: Check whether the battery or generator is normal.
Normal range: 24 V controller 18-32 V; 12 V controller 9-16 V
2Vevor CY, single-knob LCDOil (fuel) pump failure
Manual's remedy: Check pump wire and connector for damage, looseness, oxidation, short or open circuit.
Not stated
3Vevor CY, knob LCD with pump and plateau keysOil (fuel) pump failure
Manual's remedy: Check pump connections and connectors for damage or looseness.
Not stated
3Vevor CY, single-knob LCDIgnition plug malfunction
Manual's remedy: Check whether the plug is damaged and whether its connector is loose/oxidised or the wire is short/open.
Not stated
4Vevor CY, knob LCD with pump and plateau keysIgnition plug failure
Manual's remedy: Check whether the ignition plug connector is loose.
Not stated
4Vevor CY, single-knob LCDFan failure
Manual's remedy: Check whether the impeller is stuck; connector loose or oxidised; magnet-to-Hall-sensor gap too large or magnet installed reversed; short/open circuit or motor coil leakage.
Not stated
5Vevor CY, knob LCD with pump and plateau keysFan failure
Manual's remedy: Check whether the impeller is stuck; check whether the connector is loose.
Not stated
5Vevor CY, single-knob LCDHigh temperature alarm
Manual's remedy: Check the heating duct is clear; fan operates normally; temperature sensor normal.
Air inlet above 50 C; enclosure above 230 C
6Vevor CY, knob LCD with pump and plateau keysSensor failure
Manual's remedy: Check whether temperature sensor wires/connectors are damaged or loose and whether the sensor is damaged.
Not stated
6Vevor CY, single-knob LCDFlameout alarm
Manual's remedy: Check for fuel shortage, frozen fuel circuit or stuck pump; check combustion intake and exhaust ducts; check the casing temperature sensor is in full contact with the casing.
Not stated
7Vevor CY, knob LCD with pump and plateau keysUnsuccessful startup
Manual's remedy: 1) Shell temperature too high. 2) Lots of white smoke: check fan, filter beside the ignition plug, combustion intake/exhaust passages, ignition plug ageing. 3) Little or no white smoke: check fuel shortage, frozen fuel line, blocked pump, damaged ignition plug, loose housing temperature sensor.
Shell too hot to be cooled within 3 minutes after starting (cause 1)
7Vevor CY, single-knob LCDUnsuccessful startup
Manual's remedy: 1) Casing too hot and not cooled after 3 minutes of start-up. 2) Lots of white smoke in exhaust: check the filter screen next to the ignition plug (clean/replace), whether the pump sprays fuel forcefully, whether the ignition plug is aged. 3) Little or no white smoke: check for fuel shortage, frozen or blocked fuel circuit, pump stuck/damaged, combustion intake and exhaust clear, ignition plug damaged, inner fan-wheel clearance too large. 4) Ignites normally but still reports ignition failure: check the casing temperature sensor is in full contact with the casing, its pressure spring, and the sensor itself.
Casing cannot be cooled after 3 minutes of start-up (cause 1)
8Vevor CY, knob LCD with pump and plateau keysHigh temperature alarm
Manual's remedy: Check the heating duct is unobstructed; check the fan works properly.
Intake above 50 C; casing above 200 C
8Vevor CY, single-knob LCDSensor failure
Manual's remedy: Check whether the temperature sensor wire/connector is damaged or loose and whether the sensor is damaged.
Not stated
9Vevor CY, knob LCD with pump and plateau keysFlameout alarm
Manual's remedy: Check for fuel shortage, frozen fuel line, jammed pump; check the fan works properly.
Not stated

How to read this table

  • Each row links to the manual it was taken from. "Stated limit" is filled in only where that manual prints a number.
  • Where two manuals for the same controller differ, both rows are shown. They are not merged into one answer.
  • On the common 5-button LCD, the B2010 and the Vevor M-button panel, the numbers mean broadly the same thing. On every other family they do not.
  • Voltage limits differ by manual: 9 to 18 V (Vevor XMZ), 9 to 16 V (Vevor CY, Gasmate, Liwolf), 10 to 17 V (B2010) and 10.5 to 15 V (Heatport), all for 12 V heaters.
  • Genuine Planar, Autoterm, Webasto and Eberspächer heaters use their own code tables and are not covered here.

Related questions

Which table do I use if my screen shows E-08?
Two digits after a dash point to the common 5-button LCD, the B2010, the Vevor M-button panel or the Hcalory knob LCD. The first three agree that E-08 is flame-out. On the Hcalory HC-A01 knob LCD, E-08 is a glow plug fault. Check which panel you have on the controller guide.
What does E-10 mean on a Chinese diesel heater?
On the common 5-button LCD, the B2010 and the Vevor M-button panel it means the heater failed to light, in most manuals after two attempts. On the Hcalory HC-A01 knob LCD, E-10 is a furnace temperature sensor fault, and on the rotary-switch LCD on Heatport and T4 heaters E10 is overheating.
Is there an E-11 or E-12?
Only on some controllers. The B2010 manual lists E-11 (ambient temperature sensor) and E-12 (controller overheating). The rotary-switch LCD on Heatport and T4 heaters goes up to E15 with different meanings.

Sources

Everything on this page is compiled from the documents and discussions below. We summarise them in our own words; follow the links for the originals.

  1. OnTrack Outdoor: diesel heater troubleshooting guide (PDF) (cdn.shopify.com)
  2. D2/D4 parking heater 12 V/24 V user manual, Alza import (PDF) (dwn.alza.cz)
  3. B2010 controller operating manual V1.2 (PDF) (cdn.shopify.com)
  4. Vevor diesel heater manual, XMZ-D1 / XMZ-D2 (PDF copy) (tuitam.pl)
  5. Vevor diesel heater manual, CY-5001 / CY-5002 / CY-5004 (PDF copy) (xlrzbfnheqpszgtyhdkh.supabase.co)
  6. Gasmate portable diesel heater manual, DH203 (PDF) (snowys.com.au)
  7. Liwolf parking heater all-in-one manual V1.0 (PDF) (cdn.shopify.com)
  8. Hcalory air heater user manual, M98 (PDF) (cdn.shopify.com)
  9. Hcalory HC-A01 toolbox heater user manual (archived transcription) (web.archive.org)
  10. Heatport H2 / H4 EnControl user manual v1.00 (PDF) (cdn.shopify.com)
  11. T4 diesel air heater user manual, Alza import (PDF) (dwn.alza.cz)
  12. Belief diesel air heater user guide, rotary control (PDF) (dieselheat.com.au)
  13. Dieselheat: diesel air heater fault finding guide (PDF) (dieselheat.com.au)